Gain the knowledge and skills you need to achieve business excellence.

All learners who sign up for our free, online digital marketing course - Digital Promotion for Business will now be able to earn a complimentary business qualification at the same time.

Develop in-demand digital marketing, communication, analytical, decision making and problem-solving skills that you can apply to any job or career path.

All courses are NCFE Level 2 Certificates…


Digital Promotion for Business

NCFE Level 2 Certificate

Principles of Business Administration

NCFE Level 2 Certificate

Principles of Team Leading

NCFE Level 2 Certificate

Principles of Customer Services

NCFE Level 2 Certificate

Digital Promotion for Business is designed to support small businesses and up-skill individuals who are seeking employment or looking to improve their job prospects.

The online course will provide learners with essential skills in SEO (Search Engine Optimisation), online transactions and social media to name but a few.

Who is suitable?

Digital skills are required in every industry so don't think this programme is only for those interested in a career in digital marketing.

Whether the individual is interested in hairdressing, catering or professional services, this programme can and will enhance their overall skill set and increase chances of landing their dream job.

What you will learn

There are 8 units - accredited and approved by national educational organisation NCFE.

  1. Discover how digital promotions are an increasingly important part of an organisation's promotional activity, and the role they can play in an organisation's overall marketing.

  2. Look at the process of internet searching from the customers' angle, and then see how SEO can be used to generate more traffic towards an organisation's website.

  3. Look at a range of different ways in which digital promotions can be used to reach the customer.

  4. The emphasis is not just on digital promotions but on the use of conventional established media such as newspapers, radio and TV.

  5. See how important content is in making a promotion successful.

  6. Learn how to identify the advantages and disadvantages of new techniques in digital promotions.

  7. Find out what customers are using and what they want and expect from an organisation's communications into their online social world.

  8. Learn why measurement is important and how this benefits your organisation or one you are familiar with.

Learning method

100% online - Our state-of-the-art online course couldn't be easier to navigate and has a proven record of getting results...

Places are limited - sign up now

To enrol individuals must be currently living in Scotland, been in the EU for 3 years and over the age of 16.

Freephone 0800 001 5910 or complete the form below and a member of our friendly team will be in touch.

Name *
Name

Strong team leadership is essential for providing guidance, direction and instruction within a group and inevitably leads to more effective teamwork and more motivated employees.

Being able to manage a team effectively is critical in the current job market, where employee productivity and team outcomes are closely monitored.

Benefits

  • Achieve a nationally recognised Level 2 qualification

  • Evidence your competency to employers

  • Further your personal and professional development

  • Learn at a time that suits you without the need to attend college

  • Understand the importance of clear communication

Unit 1: Principles of team leading

  • Understand leadership styles and team dynamics in organisations

  • Understand techniques used to manage the work of teams

  • Understand the impact of change management within a team

  • Understand team motivation

Unit 2: Understand business

  • Understand organisational structures

  • Understand the business environment

  • Understand business reporting within an organisation

Unit 3: Understand how to communicate work-related information

  • Understand the principles and techniques of work-related communication

  • Understand how to prepare for meetings

Unit 4: Understand how to deliver customer service and resolve problems

  • Understand customer service delivery

  • Understand the relationship between customer service and a brand

  • Understand the resolution of a customer service problem

Unit 5: Understand how to develop working relationships with colleagues

  • Understand the principles of effective team working

  • Understand how to develop working relationships with other teams and departments

Unit 6: Introduction to coaching

  • Understand coaching in the workplace

  • Understand how to coach individuals in the team

Unit 7: Introduction to mentoring

  • Understand the purpose and benefits of mentoring

  • Understand how a mentoring agreement works

  • Understand the skills and tools required by a mentor

Unit 8: Understand personal development

  • Understand the role of a team leader

  • Understand how to produce a personal development plan

Places are limited - sign up now

To enrol individuals must sign up to our free digital marketing course, be currently living in Scotland, been in the EU for 3 years and over the age of 16.

Freephone 0800 001 5910 or complete the form below and a member of our friendly team will be in touch.

Name *
Name

UK employers have recently reported a shortage in the amount of skilled business and administration staff, despite more than four and a half million people already working in this sector.

This figure is expected to rise in coming years as the shortage of skills needs to be filled.

Have you got what it takes to provide the crucial everyday support that organisations need to run their business, meet their targets and be successful? Well, this qualification provides you with a thorough understanding of all the aspects of a business administration role, which could enable you to progress within a business environment.

Who is suitable?

This qualification is ideal for anyone with an interest in the responsibilities and tasks involved in a business administration role. By exploring the principles of supporting events, project management and changes within a business environment, you will develop a competitive and impressive knowledge about this sector which can help you start a new career or progress within a current role.

What you will learn

This course is split into seven manageable units:

  1. Principles of providing administrative services

  2. Principles of business document production and information management

  3. Understand communication in a business environment

  4. Understand employer organisations

  5. Understand how to develop working relationships with colleagues

  6. Understand how to carry out business administration tasks

  7. Understand how to prepare text.

Learning method

Studying via distance learning means you can choose when and where you study.

This course is available:

  • Online

  • Paper-based

  • Paper-based learning with online assessments

The online course is available on The Skills Network’s online learning platform, EQUAL. Online learning with a difference, EQUAL features:

  • Exciting and engaging content

  • Interactivity – featuring videos and games to enhance learning

  • Virtual tutors who offer hints, tips and guidance throughout the course

Benefits

  • Gain a nationally recognised qualification

  • Create a long-standing career pathway in a variety of business environments

  • Courses are delivered as a distance learning, allowing learners to choose when and where to study

  • Personal tutors are assigned to ensure learners have the support needed to succeed

Places are limited - sign up now

To enrol individuals must sign up to our free digital marketing course, be currently living in Scotland, been in the EU for 3 years and over the age of 16.

Freephone 0800 001 5910 or complete the form below and a member of our friendly team will be in touch.

Name *
Name

In order to have a truly successful business, you need to provide good customer service.

It is believed that 96% of unhappy customers don’t ever complain; however, 91% of those simply leave and never come back. The main reason for customer churn is not price but bad customer service. Handling a business’s issues in a professional and courteous manner is an essential day-to-day task.

Benefits

  • Achieve a nationally recognised Level 2 qualification

  • Evidence your competency to employers

  • Further your personal and professional development

  • Learn at a time that suits you without the need to attend college

  • Improve your understanding of how to successfully handle complaints

  • Reduce the risk of complaints

What you will learn

  • Principles of Customer Service and Delivery

  • Understand Customers

  • Understand Employer Organisations

Places are limited - sign up now

To enrol individuals must sign up to our free digital marketing course, be currently living in Scotland, been in the EU for 3 years and over the age of 16.

Freephone 0800 001 5910 or complete the form below and a member of our friendly team will be in touch.

Name *
Name